Schools & Colleges Case studies

Enhancing leadership and management skills

The issue

A Sixth Form college wanted to develop the management and leadership skills of its senior lecturers so that they could manage performance more effectively and tackle issues in a timely manner by coaching members of their team.

Our Approach

We ran a two-part programme involving pre-work, two workshops and on the job application of ideas. Topics included the difference between leadership and management; reactive and proactive management styles; and the skills associated with effective leadership and management: active listening, rapport building, questioning and coaching skills, as well as managing challenging interactions with individuals.

Developing teachers’ coaching and mentoring skills

The issue

A secondary school wanted to create a mentoring scheme for ‘hard to help’ students using a selection of teachers as mentors. This was to build on a successful mentoring scheme using business mentors – which we had helped set up.

Our Approach

In a workshop teachers learned the necessary skills and techniques to mentor and support these ‘hard to help’ students. Teachers realised that this learning was also transferable into their dealings with other students and in communicating with each other.

Managing challenging interactions

The issue

Helping teaching and administrative staff in dealing with challenging interactions whether they are with other staff, parents or students.

Our Approach

Our programme for the West Berkshire Education Business Partnership helps participants explore how they react to challenging interactions and understand what actions they can take to enhance the way in which they work with students, parents and other people in challenging situations.

It is also run as an on-going programme for the administrative team within an Oxfordshire school to assist them in working with other staff, students and parents.

Administrative team development programme

The issue

The administration team within a secondary school was experiencing problems with managing their workload and interacting with the teaching staff. In particular they found it difficult to negotiate priorities and manage interactions with staff that were not organised.

Our Approach

We ran a series of three, half day workshops working with the whole team to explore how they were communicating with each other and the teaching staff, as well as how they were managing and organising their workload.