I was known as Moody Miserable Melanie when I was growing up! Which is probably what led me to study psychology in the first place.
On my undergraduate degree we did a module on Occupational Psychology and I, even with limited experience of the world of work, thought: ‘If you are unhappy at work, you’re unhappy in life’.
So, I decided to do a Masters in Occupational Psychology.
A job as a trainee Occupational Psychologist brought me to beautiful Oxfordshire, where I have remained. In my 20’s I was still pretty unhappy and under confident despite my successes, as well as being very fearful of any conflict.
In May 1991 the day after I went to my first Nichiren Buddhist meeting I was made redundant. Which led me to do what I had always wanted to do, set up my own business, despite my lack of confidence at the time.
It is fair to say that I have undergone a human revolution since 1991: trained as an NLP Master Practitioner, learned about Positive Psychology, Transactional Analysis, Neuroscience, Workplace Mediation, and continued to practice Buddhism.
I firmly believe in practicing what I preach, and have the benefit of applying everything I learn to myself and my life, to be a living example to my clients.
As an Occupational Psychologist I work as a coach, trainer, workplace mediator and facilitator. I specialize in the areas I used to find most difficult myself:
- Conflict, having difficult conversations at work.
- Resilience, managing our mind, mood and motivation.
Helping people to change from the inside out.
My first book: Master Your Inner Critic, Release Your Inner Wisdom came out in 2008 and my second Happy Healthy Conflict in late 2018. And I have written a monthly coaching newsletter, Inspire, since 2006.
Outside of work I enjoy spending time with my family and friends. Playing silly games (and none of us are children anymore!), nature, cycling, walking, being by the sea (don't go there enough) baking cakes for others (occasionally for me), arts and crafts. I’m also involved in various voluntary roles within education, and with my Buddhist organization (SGI-UK).
Training & Development Projects
Kate Hood, Director, Refugee Resource
‘Melanie recently worked with me to deliver an away day for our staff and Board to feed into our organisational strategic planning process. It was important that the day was inclusive, interesting and engaging for everyone and we needed to pack a lot into a short period of time. From our first conversation, I was impressed by Melanie’s calm professionalism, obvious expertise and great ideas for workshop structure and content; she really listened to what I needed and we came up with an outline based on that. As Director, it was really great to be able to participate fully in the day, knowing that we were in good hands and the event ran like clockwork, on time and with all my objectives met. The evaluation forms afterwards were glowing and both staff and trustees found the day both enjoyable and instructive. I highly recommend Melanie to support your team building and strategic planning activities.’
Neill Brodey, Managing Director, Torque Tools Ltd
‘Norbar is similar to many organisations. We have a vision and a strategy to move the business forward and people play a huge part in that strategy. The challenge comes in taking the theory and turning it into practice. Melanie has proved a key part of winning that challenge.’
Wanda Stuart Lee, HR Manager, Torque Tools Ltd
‘I have known and worked with Melanie for a number of years, but more recently we brought Melanie in to help facilitate a team where the relationships had broken down. The reason for the breakdown was historical, resulting on one of the individuals putting in a grievance against a colleague. Melanie facilitated a number of group workshops, followed by 121 coaching sessions. After six months she had helped to reintegrate the team. In recent 121s with myself, the feedback was very positive about how far forward the team had come. More importantly the individuals understood more about themselves and recognized the need for adult behaviours and the impact that behaving otherwise has on others. Melanie is highly professional a discrete, and we will certainly continue to use Melanie in the future.’
Chris Williams | Commercial Manager
‘Thanks Melanie for a great workshop on Managing Challenging Interactions last week. Everyone in our team said they found it useful learning, interesting and a very comfortable and relaxed session. I think your style of having everyone around a table and delivering the content in a way that's easy to digest worked very well for everyone here - I'm sure it does for many others too.’
Annabel Kay, Headteacher, The Warriner School
‘Melanie Greene has been working with the Senior Leadership Team at the Warriner School to help us build stronger relationships and be more supporting of each other. Melanie helped us to understand how each other thinks and works and how to have constructive conversations. She is quietly strong, encourages us to reflect upon the way we work and seek to get the best form others. Melanie has transformed the team and I cannot recommend her highly enough.’
Marketing Consultant, City of London
I am a self-employed marketing consultant and initially approached Melanie for a free coaching audit as I was struggling with a particularly difficult client and thought that an independent external coach might help me manage the situation. It’s difficult to articulate, but Melanie’s approach, how she made me think about the issues – even over this first phone session – was impressive and really helped change how I viewed and dealt with it , so I decided to take up regular coaching sessions. Being self-employed I miss having colleagues to discuss scenarios, problems or even to celebrate successes, so monthly coaching with Melanie gives me this, but in a structured way so that I leave each session feeling that at least one issue has been taken care of or I have set myself a task to deal with before our next meeting.
I have learned so much from Melanie in terms of how to process information. She never judges me, but her relaxed and calm personality definitely helps me put a different perspective on issues and gives me confidence to then know how to deal with them.
Melanie’s coaching has completely changed how I deal with challenging work and personal situations, and my business has definitely benefited as a result.
CEO of an Opera Company:
‘I first worked with Melanie about 10 years ago and have turned to her several times since when dealing with a whole range of professional - (and sometimes personal) - dilemmas. Her shrewd and patient support encouraged me to summon-up the clarity and objectivity, the serenity and fortitude I needed in order to contend with a series of trials and setbacks.
We continue to work together and whenever I’m challenged or perplexed, Melanie consistently navigates me back into the right place and ensures that my self-belief remains intact, even at times of great duress. It’s an empowering partnership and I would recommend it to anyone who genuinely aspires to be the best they can be.’
Nigel Scott, Business Coach:
‘I have known and worked with Melanie in several different ways over the last 15 years (that alone should tell you what you need to know!). Initially, as a Marketing Manager in a large, sales focused US Corporation. Melanie taught many of us the right and wrong ways to hire, motivate and manage teams. I use some of the lessons learned to this day.
Later, having set up my own business, Melanie has been coach, mentor and confidant as I have made my way along my own path, and she has helped me to help my clients in a similar way.
Melanie is invariably 'on your side' and completely present at all times. She is supportive but challenging, and provides practical tools, follow up and help to ensure we make progress.’
‘I have had the pleasure of working with Melanie both individually and as part of team coaching sessions. By appropriate and well timed use of the spoken word and silences, she is able to encourage clients to examine their circumstances and issues. In my case, this allowed me to explore a way forward with confidence during some difficult times. During team coaching all are encouraged to participate and Melanie has a skill at presenting complex working relationship issues as a series of simple ideas. I found this particularly helped me appreciate how I worked with others.’
I have known Roy for over 20 years and worked alongside him on different projects. He is doing truly innovative work within education to change the way in which teachers teach and interact with their students to help students become more resilient, emotionally intelligent and able to manage their own learning.
Phil is an interesting person with an unusual portfolio of skills and knowledge that he brings to coaching, training and facilitation around finances, sales, emergency response – not your normal mix. He is passionate about what he does, and he has also been my business coach for a year.
Inspire Transformation (”We”) are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new regulation which replaces the Data Protection Regulation (Directive 95/46/EC). The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.
Even though the UK has expressed its intention to leave the EU in March 2019, the GDPR will be applicable in the UK from 25th May 2018. The Government intends for the GDPR to continue in UK law post Brexit and has also introduced a Data Protection Bill to replace the current Data Protection Act in due course.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of data protection legislation in force from time to time the data controller is Inspire Transformation, The Phelps, Kidlington OX5 1SP, UK.
Our nominated representative is the business owner, Melanie Greene - firstname.lastname@example.org
Who we are and what we do
Inspire Transformation provides coaching, training and professional development programmes to individuals and organisations.
We collect information about you and/or your business to carry out our core business.
Information you give to us or we collect about you.
The only information we hold about you is through corresponding with us in person, by phone, e-mail, purchasing programmes, or otherwise.
The information you give us, or we collect about you, may include your name, address, private and corporate e-mail address and phone number, links to your professional profiles or websites available in the public domain e.g. LinkedIn, Twitter, business Facebook, private banking details if applicable and accounting records as required by law and accounting practices. If you are a client we will have information relating to the coaching or training programmes you have undergone.
Information we collect about you when you visit our website.
We will automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, operating system and platform, information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), service you viewed or searched for page response times, download errors, length of visits to certain pages, methods used to browse away from the page.
You may also choose to Register / Login to our site, to expressly provide us with your email address, nominated personal name and your own ‘hashed’ password. See Consent below.
Information we obtain from other sources.
We do not obtain any information about you from other sources.
Purposes of the processing and the legal basis for the processing
We use information held about you in the following ways:
To carry out our obligations arising from any contracts we intend to enter into or have entered into between you and us and to provide you with the information, products and services that you request from us or notices to new products and services.
Our legal basis for the processing of personal data is for our legitimate business interests, described in more detail below.
We will rely on legal obligation if we are legally required to hold information on you to fulfil our legal obligations.
Our Legitimate Business Interests
Our legitimate interests in collecting and retaining your personal data -
In order to support our clients’ needs in regards to our services, we require a database of personal data containing historical information.
To maintain, expand and develop our business we need to record the personal data of prospective clients and client contacts.
Should we want or need to rely on consent to lawfully process your data we will request your consent orally, by email or by an online process for the specific activity we require consent for and record your response on our system. Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.
When you Register / Login to our services, you are expressly providing your consent for us to retain your email address, nominated personal name and your ‘hashed’ password for the duration of your use of the services we provide.
When you enter into a contract with us, you expressly provide us with your consent to use your personal information (email address, personal name, phone number, address, etc. as above) strictly for the purposes of the contracted services and for the duration of the contracted services.
At the conclusion of any contracted services, you have the right to request the removal of your personal information in accordance with the other provisions of this policy and relevant legislation.
Other uses we will make of your data
We do not use any personal data for any marketing or other business or personal uses.
We use your data to provide you regular newsletters, Melanie's Monday Motivational Messages and associated information that is core to our business.
Disclosure of your information inside and outside of the EEA
We will not share any personal information with any third party.
Where we store and process your personal data
We use aArdent eLearning Ltd. (aArdent eLearning uses Google for Business services and bespoke web hosting services) for storage of your personal data.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Retention of your data
We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so.
The criteria we use to determine whether we should retain your personal data includes:
- The nature of the personal data
- Its perceived accuracy
- Our legal obligations
We may archive part or all of your personal data or retain it on our financial systems according to legal requirements.
We have no cause to use your personal data for any purpose other than our legitimate communication with you. We will never disclose your personal data to third parties.
Our site may, from time to time, contain links to and from the websites of our clients and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The GDPR provides you with the following rights to -
- Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
- Make a complaint to a supervisory body which in the United Kingdom is the Information Commissioner’s Office - https://ico.org.uk/concerns/
Access to information
The Data Protection Act 1998 and the GDPR give you the right to access information held about you. We also encourage you to contact us to ensure your data is accurate and complete. Your right of access can be exercised in accordance with the Act.
A subject access request should be submitted to - email@example.com
Changes to our privacy notice
Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.
What data we store
Type – May include some or all of the following - your name, email, business or personal financial information such as your bank account details, business registration information and mailing address.
How we got this information – email, phone, documents provided to us, by you, through purchases on our systems and website, or in written format.
Why we have this information – for the legitimate business needs as addressed in this policy.
How long have we had this information – When you first contacted us.
Whether you still need it – we will delete information on clients that we do not have a legitimate business interest in. We will delete data of individuals we no longer require, unless required by legislation and for financial records.
If we share this information with other organisations – we have no requirement or desire to share your personal or business information with third parties.
If the information you have is ‘special category data’. Examples include health records or information about someone’s race, religion or sexual orientation – we do not hold any information like this on this service.
Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to - Melanie Greene firstname.lastname@example.org